FAQ
I Did Not Receive a Confirmation Email. What Should I Do?
If you haven’t received a confirmation email after placing your order, please check your spam or junk folder. If it’s not there, contact our customer service for assistance. We’ll ensure you get the necessary order details promptly.
How Do I Apply a Promo Code?
Applying a promo code is easy! Once you select your seeds and proceed to checkout, enter your promo code in the designated field. The discount will be automatically applied to your total before you complete your purchase.
Is It Safe to Order from Hypno Seeds?
Absolutely! Ordering from HypnoSeeds.com is completely safe. We prioritize your privacy and security, employing advanced encryption and security protocols to protect your personal and payment information.
Are All Prices Displayed in US Dollars?
Yes, at HypnoSeeds.com, all prices are listed in US Dollars (USD) for clarity and convenience, ensuring a straightforward shopping experience for our customers.
What is the corporate identity entity associated with Hypno Seeds?
The corporate identity entity associated with Hypno Seeds is Farmed & Forested, LLC, located in Lewes, Sussex, Delaware, 19958, USA
Do we ship directly within the USA?
Yes, we ship directly within the United States.
How long will it take to receive an answer?
The staff at Hypno Seeds strive to give the best possible service to all of our clients and we will answer any questions in less than 24 hours, 7 days a week.
How can I get in contact with Hypno Seeds?
For any questions or doubts, please contact us by email at info@hypnoseeds.com
Do you ship to my country?
We currently only ship within the United States.
Terms of Shipping
It’s important to fill out your order with the correct and complete shipping information, with correct spelling, to ensure your package is shipped successfully. If there is any mistake in the shipping information, it’s possible that your package will not be delivered.
Which delivery services does Hypno Seeds use?
All of our shipments within the USA are sent via USPS
Where does my package ship from?
All orders are shipped directly from our warehouse in New York, NY 10001, USA
How long does shipping take, and when will I receive my order?
After your payment is processed, delivery within the United States takes 2 to 5 business days for your order to reach you
Is shipping discreet?
Yes, all our orders are shipped discreetly without any extra charge
Is my personal information safe?
- We ask for your name, address, phone number and email address in order to send your package. We will also use this information if we need to contact you regarding your order.
- Hypno Seeds complies by the GDPR law and will not use or share your personal information with any type of third party or otherwise.
How can I tell if you have received my order correctly?
Upon finalizing your order, you will receive an automatic order confirmation to your specified email with all the order details as well as an order number. If you don’t see this email, please have a look at your spam folder.
How can I cancel my order?
- If your order is in the process of being prepared, please contact us as soon as possible in order to cancel the shipment.
- If your order has already been shipped, you can not cancel it.
Can I make changes to my order?
Unfortunately, once you have finalized your order, no modifications can be made.
How can I pay by Credit Card?
When choosing Visa/Mastercard as your form of payment, we will receive a notification. Following this, we will send you an email containing a link with the total amount of your order. You need to click on this link to view and pay the invoice. Then, you can enter your credit card information to complete the transaction
What types of payments can I use?
We accept several payment methods, including Visa and MasterCard credit cards, cryptocurrency such as Bitcoin, ACH direct debit, and payments through Venmo and Cash App
